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About

Digicon Services is a consultancy and advisory single member company specializing in Business Development, Digital Transformation, Banking, Telecoms, IT Services. The company started its services in April 2021 based on a multiyear professional experience of Damianos Charalampidis.

Damianos Charalampidis has more than two decades solid track record in Business Management and Operations, out of which 10 years at a C-level position in all 3 mobile operators in Greece. He has also more than 8 years of experience as Group Chief Operating Officer of National Bank of Greece (NBG) and a Group Chief Digital Officer of Alpha Bank leading the Digital Transformation programs, Innovation and digital sales. He has extensive corporate governance experience being a member in Executive Committees for more than 15 years. Throughout his career Mr. Charalampidis served as a BoD member in various companies such as: Pancreta Bank, OTENET (ISP Provider), TELLAS S.A. (Fixed Line Operator), ZELITRON (IoT Internet of Things), CosmoONE (B2B e-Auction service provider).

He has also been Chairman of PAEGAE (NBG subsidiary in the field of 3PL logistics), Vice Chairman of Alpha Ventures (Venture Capital arm of Alpha Bank) and a member of the investment committee of PRODEA (former PANGAIA REIC). He is Charted Engineer (C.Eng) and a Fellow member of IET (Institute of Electrical and Technical Engineers) and he has served as a Chairman of its Greek section for several years.

He holds a B.Sc in Electrical and Electronic Engineering from John Moores University in Liverpool as well as an M.Sc in Digital Electronics from the University of Manchester Institute of Science and Technology (UMIST).

He is married with one son and he is a marathon runner.

CURRENT POSITIONS / ROLES

Apifon SA
  • BOD Member

Experience

Alpha Bank

Group Chief Digital Officer & Head of Retail Products
2016 – 2021

Leading the Bank’s Digital transformation program, in charge of all digital channels, Customer Experience and Advance Analytics. Also managing the retail product line (cards issuing, cards acquiring, mortgages and consumer loans) in Greece and abroad (Cyprus, Romania, Albania).

National Bank of Greece

Group Chief Operating Officer
2012 – 2016

Executive Committee member, in charge of IT, Procurement, Real Estate, Centralized Operations (including Trade Finance, Cash Management and Treasury back-office), in Greece and abroad. Leading an organization of more than 4,500 employees in 11 countries. Managing more than €300 million of Opex and €80 million of Capex on a yearly basis.

Vodafone

Chief Operating Officer
2009 – 2012

Executive committee member, in charge of all Commercial and Technical activities of the company, an organization of more than 1,800 employees in total with full P&L responsibility for €1 billion.

WIND Hellas

Chief Operating Officer
2005 – 2009

  • Executive Committee member, in charge of all Commercial and Technical activities of the company, an organization of more than 1600 employees in total with full P&L responsibility for € 0.8 billion.
  • Successfully turning around the business within 18 months increasing population coverage by 3%, brand preference by 54%, market share by 7% and customer base by 24%. As a result, the company (owned by private equity firms at the time) managed to attract potential buyers and sold to Weather-Orascom Group at a new value price increased by 14 times.
  • Leading the integrations of the 4th mobile player (Q-telecom) and a fixed line operator (Tellas).

COSMOTE Mobile Telecommunications S.A.

General Director Product Services/Marketing
2003 – 2004

  • Executive committee member, in charge of a division of 120 employees with full P&L accountability for € 1.2 billion of revenues.
  • Expand Cosmote in the Balkans by launching 3 subsidiaries/affiliates in Bulgaria (Globul), Albania (AMC) and Macedonia (Cosmofon).
  • Partner with NTT DoCoMo and launching i-mode® a mobile portal acquiring more than 200k subscribers.

Product & Services Director
1998 – 2003

Intracom Telecom

Product Manager
1991 – 1998

Conferences

Φόρουμ Δελφών 2019: Δημιουργώντας την ψηφιακή επιχείρηση

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6th Digital Banking Forum

WATCH

DIGITALIZED 2019

WATCH

4th Digital Finance Forum_Panel: Ο ψηφιακός μετασχηματισμός των ελληνικών τραπεζων

WATCH

3rd CX & Loyalty Conference

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Interviews /

Podcasts

CNN

ALPHA BANK: Επικέντρωση στην περαιτέρω βελτίωση της εμπειρίας του πελάτη

BANKS.COM

Τα σημεία – κλειδιά της ψηφιακής στρατηγικής της Alpha Bank

PROTAGON

«Ψηφιακό θα είναι το μέλλον των τραπεζών»

2045

Το μέλλον του χρήματος – Ψηφιακό ευρώ

Contact

Keep In Touch

Agiou Konstantinou 56, Marousi 151 24

Telephone: 2160046019