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About

Digicon Services is a consultancy and advisory company specialising in Financial Services, Strategic Advisory, Business Development, Digital Transformation and Technology. Established in 2021, the company builds on the extensive executive, Board and advisory experience of its founder, Damianos Charalampidis.

Damianos Charalampidis is an Independent Non-Executive Director and former Group COO/CDO, with more than 20 years of senior management and operational experience across banking, regulated financial services, payments, technology and telecommunications.

His experience combines Board governance and strategic oversight with hands-on executive leadership of large and complex organisations. He has extensive expertise in corporate governance, risk and audit oversight, digital transformation, technology and cybersecurity, fintech and payments, operational excellence, internal controls, M&A integration and business transformation.

During his executive career, he has led organisations of up to 4,500 employees across multiple international markets, with responsibility for major transformation programmes and businesses with P&L accountability exceeding €1 billion.

Damianos is a Chartered Engineer (CEng) and Fellow of the Institution of Engineering and Technology (FIET). He holds an M.Sc. in Microprocessor Engineering & Digital Electronics from UMIST and a B.Eng. in Electrical & Electronic Engineering from Liverpool John Moores University.

CURRENT POSITIONS / ROLES

Eurobank Ltd

Independent Non-Executive Director

Board Audit Committee
Board Risk Committee

Trilia Payment Institution

Non Executive Director

Experience

Alpha Bank

Group Chief Digital Officer & Head of Retail Products
2016 – 2021

Leading the Bank’s Digital transformation program, in charge of all digital channels, Customer Experience and Advance Analytics. Also managing the retail product line (cards issuing, cards acquiring, mortgages and consumer loans) in Greece and abroad (Cyprus, Romania, Albania).

National Bank of Greece

Group Chief Operating Officer
2012 – 2016

Executive Committee member, in charge of IT, Procurement, Real Estate, Centralized Operations (including Trade Finance, Cash Management and Treasury back-office), in Greece and abroad. Leading an organization of more than 4,500 employees in 11 countries. Managing more than €300 million of Opex and €80 million of Capex on a yearly basis.

Vodafone

Chief Operating Officer
2009 – 2012

Executive committee member, in charge of all Commercial and Technical activities of the company, an organization of more than 1,800 employees in total with full P&L responsibility for €1 billion.

WIND Hellas

Chief Operating Officer
2005 – 2009

  • Executive Committee member, in charge of all Commercial and Technical activities of the company, an organization of more than 1600 employees in total with full P&L responsibility for € 0.8 billion.
  • Successfully turning around the business within 18 months increasing population coverage by 3%, brand preference by 54%, market share by 7% and customer base by 24%. As a result, the company (owned by private equity firms at the time) managed to attract potential buyers and sold to Weather-Orascom Group at a new value price increased by 14 times.
  • Leading the integrations of the 4th mobile player (Q-telecom) and a fixed line operator (Tellas).

COSMOTE Mobile Telecommunications S.A.

General Director Product Services/Marketing
2003 – 2004

  • Executive committee member, in charge of a division of 120 employees with full P&L accountability for € 1.2 billion of revenues.
  • Expand Cosmote in the Balkans by launching 3 subsidiaries/affiliates in Bulgaria (Globul), Albania (AMC) and Macedonia (Cosmofon).
  • Partner with NTT DoCoMo and launching i-mode® a mobile portal acquiring more than 200k subscribers.

Product & Services Director
1998 – 2003

Intracom Telecom

Product Manager
1991 – 1998

Conferences

Φόρουμ Δελφών 2019: Δημιουργώντας την ψηφιακή επιχείρηση

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6th Digital Banking Forum

WATCH

DIGITALIZED 2019

WATCH

4th Digital Finance Forum_Panel: Ο ψηφιακός μετασχηματισμός των ελληνικών τραπεζων

WATCH

3rd CX & Loyalty Conference

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Interviews /

Podcasts

CNN

ALPHA BANK: Επικέντρωση στην περαιτέρω βελτίωση της εμπειρίας του πελάτη

BANKS.COM

Τα σημεία – κλειδιά της ψηφιακής στρατηγικής της Alpha Bank

PROTAGON

«Ψηφιακό θα είναι το μέλλον των τραπεζών»

2045

Το μέλλον του χρήματος – Ψηφιακό ευρώ

Contact

Keep In Touch

Agiou Konstantinou 56, Marousi 151 24

Telephone: 2160046019